'Delivering Happiness' : Zappos Book Review!
Posted by Bernie Ritchie on Jun 07, 2010

  [Image Source : www.spaceputty.com ]

"There's three types of happiness and really happiness is about being able to combine pleasure, passion, and purpose in one's personal life. I think it's helpful and useful to actually think about all three in terms of how you can make customers happier, employees happier, and ultimately, investors happier."

Tony Hsieh, CEO, Zappos on 'Delivering Happiness' [Launched : 07/06/2010 ]

I was lucky enough to receive an early review copy of Zappos CEO Tony Hsieh's new book 'Delivering Happiness' - launched today June 7th!

Check out Management Sushi Cool Books here for the full review! It's a great book, highly recommended, offering plenty of real-life management and business lessons from the Zappos journey. Also check out Tony Hsieh explaining more about the concepts behind his book and the 'happiness' issue in this Fast Company video here!

Take a look at the Culture Book and the Zappos Core Values to get a sense of how powerful and successful these two factors were for Zappos and its ultimate sale to Amazon. Much can be learned and applied here for many other companies. Some fascinating insights.

And it all started with a failed Worm Farm empire! Check out why here!

Happy reading! The book really does do what it says on the cover - Deliver Happiness! Check out the Delivering Happiness dedicated book website here for all the latest news and reviews.

For all the details of how to purchase Delivering Happiness on Amazon - and to see the latest reviews of the book on Amazon, click here .

Posted by Anne Egros on Jun 13, 2010
I have not read the book yet but I trust your judgement and will read it. Believe it or not, I have discovered the Zappos story quite recently when I was searching companies that use new ways to stimulate creativity in the office. Beside Google and BestBuy, Zappos is a role model by putting his employee's happiness at the core of the company values. Thanks forthe good job here Anne

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